Direct-Pay Walk-In Clinic
A walk-in clinic that charges a flat visit fee or tiered visit rates directly to the patient. Fast intake on arrival, visit documentation, and point-of-care checkout. No prior authorization, no insurance card required.
Cash-pay urgent care clinics move fast. A patient walks in, gets seen, checks out, and leaves. The EHR for a cash-pay urgent care clinic needs to keep up with that pace — fast intake, fast documentation, fast checkout — without an insurance claims workflow slowing down every step. Brooke is $99 a month flat for any cash-pay urgent care operation.
A cash-pay urgent care visit is fast by design. The patient arrives, is seen, and checks out — often within 30 to 60 minutes. The EHR needs to support that speed at every step.
Cash-pay urgent care takes several forms, each with a direct-payment workflow that Brooke handles without an insurance billing layer.
A walk-in clinic that charges a flat visit fee or tiered visit rates directly to the patient. Fast intake on arrival, visit documentation, and point-of-care checkout. No prior authorization, no insurance card required.
Employer-paid occupational health clinics and industrial medicine practices that invoice employers directly. DOT physicals, drug and alcohol testing, injury care, and return-to-work evaluations billed directly to the employer without insurance claim submission.
Urgent care clinics that offer a monthly membership for unlimited urgent care visits. Recurring billing on card on file, walk-in visit documentation, and checkout for services beyond the membership scope.
Cash-pay sports medicine urgent care for athletes, teams, and active patients seeking rapid evaluation and treatment for musculoskeletal injuries, acute sports injuries, and performance-related conditions.
Cash-pay travel medicine clinics offering vaccinations, travel health consultations, and prophylactic medications. Per-visit or package billing for travel health programs, with inventory tracking for vaccines and medications.
An after-hours or extended-hours urgent care clinic that charges directly for evening or weekend visit access. Walk-in scheduling, fast intake, and direct checkout for patients who need care outside regular office hours.
A cash-pay urgent care clinic that sees 30 or 40 patients a day cannot afford an EHR that slows down intake, documentation, or checkout. Every step needs to be fast. Brooke was built for clinical efficiency at the point of care.
Patients complete intake forms digitally — via a link sent before arrival or on a tablet at check-in. Chief complaint, medical history, current medications, and allergies are in the chart before the provider enters the room. No paper forms, no manual transcription, no data entry delay.
Provider-specific calendars handle same-day appointment requests alongside walk-in queue management. Automated reminders reduce no-shows for scheduled urgent care visits. Online booking allows patients to reserve a time slot without calling the front desk.
Visit documentation — chief complaint, assessment, treatment plan, and follow-up instructions — is recorded in Brooke immediately after the clinical encounter. The treatment record is in the patient's chart before the next patient is called. No documentation backlog builds up through the day.
Payment is collected in Brooke at the close of every visit. Tap-to-pay takes 20 seconds. Card on file is automatic. Split payment handles the rare patient who needs to pay in two parts. The chart closes when the card runs, and the next patient can be called immediately.
In-office supplies, medications, and vaccines are tracked automatically in Brooke. Low-stock alerts trigger before the clinic runs out of high-turnover items. Lot number capture is built into every treatment record for medications and vaccines administered in-office.
Revenue per provider, visits per day, average spend per visit, and daily revenue total — updated live. A cash-pay urgent care clinic owner who wants to know how today's volume compares to last Tuesday can see it in Brooke without pulling a report from a separate system.
Occupational health clinics and industrial medicine practices that bill employers directly for employee care operate on a direct-payment model that Brooke handles without a claims workflow. The employer pays. The clinic documents. Brooke collects.
An occupational health clinic that bills a single employer for all employee visits at a contracted rate collects payment directly from the employer account, not from individual employees. Brooke's checkout handles employer-billed payment collection the same way it handles per-patient checkout — directly, at the close of each visit, with same-day revenue deposit.
Occupational health practices conducting DOT physicals, drug testing, fit-for-duty evaluations, and injury assessments document each visit in Brooke's treatment records. The visit record captures the clinical encounter, the employee's history, and any follow-up instructions in one chart, retrievable for each subsequent visit or employer report request.
A cash-pay urgent care clinic needs to know how many patients it saw, how much revenue came in, and which visit types are generating the most return. Brooke reports these numbers automatically after every checkout.
How many patients were seen and how much revenue was collected — updated live throughout the day. A cash-pay urgent care clinic owner who wants to see whether today is tracking ahead or behind the prior week has that comparison available without a manual pull at the end of the shift.
Which providers are generating the most revenue per shift. For a multi-provider urgent care clinic with variable daily staffing, this tells the practice owner whether additional provider coverage on busy days is generating enough incremental revenue to justify the staffing cost.
Which urgent care service types — acute care visits, occupational health evaluations, travel medicine consultations, or vaccine administration — generate the most revenue per occurrence. A cash-pay urgent care clinic expanding its service lines uses this data to identify the highest-return categories to develop further.
How much the average patient spends per urgent care encounter. For an urgent care clinic that offers add-on services — IV fluids, supplement administration, or additional diagnostics — average spend per visit tracks whether those add-ons are being used and generating revenue alongside the base visit fee.
A cash-pay urgent care clinic is responsible for HIPAA-compliant patient record management the same way any other clinical practice is. Brooke provides HIPAA-compliant infrastructure as a standard feature of the platform — not as a compliance add-on that the clinic needs to configure separately or pay extra for.
Every Brooke plan includes HIPAA-compliant infrastructure from day one. Patient records, intake forms, visit documentation, and payment information are all stored securely. A cash-pay
urgent care clinic that opens on Brooke is operating on compliant infrastructure immediately, without a separate compliance configuration project.
Cash-pay urgent care clinics that perform in-office procedures — wound care, IV fluid administration, joint injections, or minor surgical procedures — use Brooke's GFE documentation templates and state-specific compliance workflows. Every procedure is documented with a tamper-proof audit trail inside the patient's chart.
A single-provider urgent care clinic and a ten-provider multi-location operation pay the same $99 per location. No per-provider fees, no appointment caps, and no upgrade required to access the full platform.
Per location
A cash-pay urgent care clinic that sees 40 patients a day does not want software that adds a step to every visit. Brooke removes steps — intake arrives automatically, checkout takes 20 seconds, revenue hits the account the same day.
No setup fee. No credit card required to start.
We switched from Aesthetic Record and never looked back. My injectors actually enjoy using it. Setup took one afternoon.
The GFE documentation alone was worth switching. Everything is compliant, auditable, and takes half the time it used to.
$99 flat. Unlimited providers. Everything works. I don't know why anyone pays $400 a month for the same features wrapped in a terrible UI.
Fast intake, fast documentation, fast checkout. The best EHR for urgent care keeps up with the pace of the clinic. Book a 15-minute demo or start your free trial today.